Frequently asked questions
How do I pay?
We accept UPI only. After you place an order, you'll see a QR code to scan with any UPI app (Google Pay, PhonePe, Paytm, etc.). Once paid, enter your transaction reference (UTR) on the same page so we can verify it.
Why do you need my delivery address at checkout?
We ship physical products with no in-store pickup, so an order can't be fulfilled without knowing where to send it. Your address is required before you can place an order.
How will I know my order is confirmed?
After you submit your UPI transaction reference, you'll land on an order confirmation page with your order number. Our team verifies the payment and reaches out on WhatsApp with delivery details and status updates.
Can I track my order?
Yes â we'll message you on WhatsApp as your order's status changes. If you'd like an update sooner, use the contact form with your order number.
What if an item is out of stock?
Out-of-stock items are marked on the product page and can't be added to your cart. Stock is checked again at checkout, so an item that sells out between browsing and checkout will be rejected there rather than silently accepted.
What's your returns policy?
See our Shipping & Returns page for the full policy.
Do I need to create an account to order?
No â checkout only needs your name, phone number, and delivery address. There's no account or password required.
Still have a question? Send us a message.